♻️ If your order is lost or damaged during the delivery process, we will send you a replacement free of charge.

⚠️ Please note:

  • - We do not offer refunds for delays in processing or transit.

  • - Claims for lost or damaged orders must be submitted within 3 days from the delivery date by contacting us via Telegram or email at info@stero.me.

  • - Photos of damaged items and the original packaging may be required to process your replacement.