✅ By placing an order, you agree to the following conditions:

⚠️ Shipping delays: Please note — due to increased workload, some of our warehouses experience significant delays. To avoid misunderstandings, we strongly recommend placing your order 1–1.5 months in advance.

• - EU Warehouse 1: delays in shipments — it may take up to 4 weeks to receive your tracking number after payment.

• - EU Warehouse 2: tracking number is provided within 3 weeks after payment.

• - EU Warehouse 3: tracking number is provided within 1 working day after payment.

Once shipped, delivery typically takes 1–2 weeks. Refunds are not offered for orders that are delayed in transit or processing.

📦 Delivery restrictions: We are currently unable to ship to Pack stations or P.O. boxes. Orders placed with such addresses will not be shipped and may face indefinite delay. Please use a valid residential or business address.

🌍 Shipping geography:
All products are shipped from Europe. Delivery within Europe takes approximately 5 - 12 days from the date of dispatch and passes customs smoothly.
Some of our products can be shipped worldwide (USA, UK, etc.). If you would like to place an order outside the European Union, please contact our manager first via Telegram or email at info@stero.me

📦 Tracking:
You will receive your tracking number after payment, according to the timeframes listed above per warehouse.

🚚 Important: When ordering items from different warehouses, an additional shipping charge applies.